Robbie and HITC have been critical to our optimization of NetSuite. Robbie can take a seemingly complex idea and break it into small pieces to be automated, simplified, and digitized. We have used their Design Manager suitelet to reduce our turnaround time on new art requests by 50% and reduce administration and costs in our art department by more than 30%. We have saved over $50,000 so far, AND improved the customer experience. HITC’s Sales Action Score bundle has helped us to evaluate and quantify sales activities, giving our managers the ability to hone in on the most profitable actions and identify our top performing reps. Robbie and his team have produced countless other one-off fixes for us that have completely eliminated steps in various business processes. I am always amazed at how responsive the team is to new requests and how quickly they can accommodate new requirements or small tweaks to existing applications. HITC is one of the very best business partners we have!

Without ever meeting, I reached out to Head in the Cloud with an idea we had to help streamline our estimations department. Not even sure if our idea was possible they listened to our requirements and worked magic! They built us a script that was beyond what we hoped for, and saved our organization hours of needless work by simply making a GP% calculation that worked effectively with a Sell Rate and custom Item Cost field. We had such a positive and effective experience with Head In The Cloud, that it’s months later and several other projects on the go! Their guidance and expertise continues to help us streamline our system and process. These folks came highly recommend to us and now I know why.

Working with HITC has been great for Hydro Flask! They've really helped us grow with NetSuite and make it really work for our needs. Their developers have been very easy to work with, and they always go above and beyond what we ask. The group is very knowledgeable in the system, and have ideas on how to fix any issue we throw their direction. Head In The Cloud has helped us with a variety of development projects from reports, customizing forms, creating workflows, and many more. We were lucky to find someone in our area that works quickly and exceeds all our expectations.

HITC has been an invaluable partner for BlackBag in customizing NetSuite to meet our business needs. They bring a results oriented approach and most recently help execute a large licensing migration project, saving us an incredible amount of time and financial resources.

The development team at HITC are truly NetSuite GURUs! I have partnered with them on several NetSuite projects with various clients and I truly value our working relationship. From planning to execution, you can count on the GURUs to provide your business or client with prompt service and reliable solutions.

Robbie is a NetSuite GURU! The impact he has made on our business in such a short time is astonishing. Thanks to Robbie we were able to automate many of our daily workflow processes which allowed us to shift resources to other areas of the company that needed more man power. This eliminated the need to run overtime shifts during our busiest time of the year. We have yet been able to stump him as he has a solution for every issue we throw his way. If you want to use NetSuite to its full potential then Robbie is your man!

We really enjoy working with HITC! They listen, think about our needs, and suggest how we can improve processes. We have implemented multiple process improvements and custom functions thanks to them, and plan on many more. They've got great attitudes, and everyone on our team likes working with them. Truly an A-list operation!

In 2005, despite the personal risk of losing control over a home-grown CRM database, John embraced the company's decision to replace our traditional ERP, CRM and sales force automation systems with NetSuite. Over this period of time, he wrote over 200 scripts to modify the software to best meet the needs of our organization. He employed lean techniques consistently to break-down silos between departments and to improve business processes. John is able to ask excellent questions to assure our business owners that issues will be resolved with improvements.